Effective Date: July 27, 2025
Last Updated: July 27, 2025

1. Introduction

Alpha Digital Media Group, LLC ("we," "our," or "us") operates the website goalpha.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Contact Information:

• Company: Alpha Digital Media Group, LLC
• Address: Miami, FL 33166, USA
• Email: support@goalpha.ai

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Payment Information: Credit card details, billing address, and other financial information necessary to process payments
• Technical Information: IP address, browser type, operating system, referring URLs, and other technical data
• Usage Data: Information about how you interact with our website and services

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website through:

• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
• Analytics Data: We collect data about website usage, page views, and user behavior through analytics services
• Marketing Pixels: We use tracking pixels to understand user engagement and enable retargeting campaigns

3. How We Collect Information

We collect information through:

• Direct Collection: When you fill out forms, create accounts, or contact us
• Third-Party Services: Through integrated services like payment processors and analytics tools
• Automatic Collection: Through cookies, analytics, and tracking technologies when you use our website

4. Third-Party Services

We use the following third-party services that may collect your information:

• Google Analytics: For website analytics and understanding user behavior
• Stripe: For payment processing and handling financial transactions
• Meta Pixel (Facebook Pixel): For tracking website usage and enabling retargeting advertisements
• NameCheap: For website hosting services

These third parties have their own privacy policies governing their use of your information.

5. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To deliver our online marketing services, including lead generation, ads management, SEO optimization, lead qualification, appointment setting, and lead nurturing
• Payment Processing: To process transactions and manage billing
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Marketing: To send promotional materials, newsletters, and marketing communications (with your consent where required)
• Analytics: To understand website usage, improve our services, and optimize user experience
• Retargeting: To show you relevant advertisements on other platforms
• Legal Compliance: To comply with applicable laws and regulations

6. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on:

• Consent: When you provide explicit consent for marketing communications or cookies
• Contract: When processing is necessary to perform our services
• Legitimate Interest: For analytics, fraud prevention, and improving our services
• Legal Obligation: When required by law

7. Data Sharing and Disclosure

7.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processors (Stripe)
• Analytics providers (Google Analytics)
• Advertising platforms (Meta/Facebook)
• Hosting providers (NameCheap)

7.2 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for monetary consideration.

7.3 Legal Requirements

We may disclose your information when required by law, legal process, or to protect our rights and safety.

8. Data Retention

We retain your personal information for up to 24 months from your last interaction with us, or as required by applicable law. Payment information is retained according to financial record-keeping requirements. You may request earlier deletion of your data by contacting us.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand user behavior and improve our services
• Marketing Cookies: For retargeting and advertising purposes
• Functional Cookies: To enhance your user experience

10.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

11. Your Rights and Choices

11.1 General Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability

11.2 EU Residents (GDPR Rights)

If you are in the European Union, you have additional rights including:

• Right to object to processing
• Right to restrict processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

11.3 California Residents (CCPA Rights)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Equal service and price, even if you exercise your privacy rights

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact our Data Protection Officer, please reach out to us:

Email: support@goalpha.ai
Address: Alpha Digital Media Group, LLC, Miami, FL 33166, USA

For EU residents, you may also contact your local data protection authority if you have concerns about how we handle your personal data.